Freezing temperature safety tips and resources for businesses

Freezing temperatures are often caused by extreme changes in weather and can bring significant wind, ice and snow which may lead to downed trees, burst pipes, power outages and property damage. We are here to help you get back to business should you need to file a claim.

Here are some tips to help you prepare for the storm and keep your employees and property safe. 
 

Prepare today

1. Seal cracks and insulate - Seal all cracks, holes, windows, doors, and other openings on exterior walls with caulk or insulation to prevent cold air from entering. Insulate and seal pipes and attic penetrations such as partition walls, vents, plumbing stacks, and electric and mechanical chases.
2. Ensure heaters are working properly – Have HVAC and heating systems inspected and cleaned annually. Install UL-approved gas or electric unit heaters in unheated sprinkler control valve/fire pump rooms.
3. Perform regular property maintenance – Care for trees and shrubs that are close to the business, as frozen branches can break and cause damage.
4. Empty it out – Drain, blow out or flush lines for seasonal or idle equipment.
5. Check exterior pipes – Outdoor pipes should be shut off and drained at the start of the winter. If the exterior faucets do not have a shut-off valve inside the building, have one installed by a plumber.
6. Clean the gutters – Remove leaves and debris that may impact melting ice or snow from flowing. Install gutter guards to prevent items from entering gutters and interfering with water flow.
7. Install an early detection system - Install an automatic excess flow valve on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Excessive flow valves automatically shut and stop the flow of water when preset normal flow settings are exceeded. 
8. Use wireless sensors and a monitoring system - Monitor leaks near water sources such as water tanks and commercial appliances. Install a heat detection system that provides notifications if the building’s temperature falls below a pre-determined number. 
9. Back it up - Have emergency backup power lined up for your facility before you are faced with a weather hazard.
10. Check your coverage - Review your business insurance coverage. 

Before the freeze

1. Secure outdoor heating and cooling units – Check HVAC, turbines and exhaust fans.
2. Remove items from the floor - Transfer items to higher ground in case of flooding.
3. Relieve pipe pressure - For small commercial properties, let all faucets drip during extreme cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, to relieve pressure buildup in the pipes between the ice blockage and the faucet.
4. Insulate exposed pipes - Pipes in attics and crawl spaces should be protected with insulation or heat.
5. Shut off outdoor water sources - To help prevent freezing, turn off the water to outdoor faucets. Know where the indoor water shutoff valve is in case you need to use it.
6. Park your fleet in a garage - Take the keys with you to a secure location.

During the freeze

1. Close all doors and windows.
2. Keep the heat at 55 degrees or higher – Close entries to unheated spaces to prevent frozen pipes. 
3. Monitor the location – Use hired help or surveillance to respond quickly to burst pipes.
4. Turn off the water if pipes burst.

After the freeze

• If there is flooding: 
  • Clean up pools of water.
  • Dry damp areas to prevent mold and mildew.
  • Move damp items outdoors when safe to prevent mold growth.
  • Move items away from damp areas.

Be sure to notify our claims team immediately if there is damage and protect the property while mitigating any future risk.

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